Privacy Policy - House Clearance Kensington

Effective Date: April 27, 2024

Introduction

At House Clearance Kensington, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you engage our services. Please read this policy carefully to understand our practices regarding your personal data.

Information We Collect

Personal Identification Information

We may collect personal information that can identify you, such as:

Full name
Home or business address
Phone number
Email address

Non-Personal Identification Information

We may collect non-personal identification information, including but not limited to:

Browser type
Operating system
IP address
Pages visited on our website

How We Use Your Information

We utilize the information we collect for various purposes, including:

Providing Services: To offer and manage our house clearance services effectively.
Communication: To respond to inquiries, send updates, and communicate important information.
Improvement: To enhance our services and improve user experience.
Marketing: To send promotional materials, if you have opted in to receive them.

Data Protection

We implement a variety of security measures to maintain the safety of your personal information. Your data is stored securely and is accessible only by authorized personnel. We use encryption and other security protocols to protect your information from unauthorized access, alteration, or disclosure.

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies help us understand how you use our site and allow us to personalize your experience.

Types of Cookies: Session cookies, persistent cookies, and third-party cookies.
Purpose: To analyze website traffic, remember user preferences, and provide targeted advertisements.
Control: You can control or delete cookies through your browser settings.

Third-Party Disclosure

We do not sell, trade, or otherwise transfer your personal information to outside parties except as outlined in this Privacy Policy. We may share your information with trusted third-party service providers who assist us in operating our business, conducting our services, or servicing you, provided that these parties agree to keep this information confidential.

User Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

Access: The right to access your personal data.
Rectification: The right to correct inaccurate or incomplete data.
Erasure: The right to request deletion of your personal information.
Restriction: The right to limit processing of your data.
Data Portability: The right to receive your data in a structured format.
Objection: The right to object to certain data processing activities.

If you wish to exercise any of these rights, please contact us as outlined in the later sections of this policy.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. This may include retaining your information to comply with legal obligations, resolve disputes, and enforce our agreements.

Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently received personal information from a child, we will delete such information immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new Privacy Policy on our website. Your continued use of our services after such changes signifies your acceptance of the updated policy.

International Data Transfers

Your information may be transferred to and maintained on servers located outside your country of residence. By using our services, you consent to the transfer of your information to countries that may not have the same data protection laws as your jurisdiction.

Legal Basis for Processing

We process your personal data based on the following legal grounds:

Consent: You have given clear consent for us to process your personal data for a specific purpose.
Contract: Processing is necessary for a contract we have with you.
Legal Obligation: Processing is necessary for compliance with the law.
Legitimate Interests: Processing is necessary for our legitimate interests or those of a third party, except where such interests are overridden by your rights.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Data Breach Notification

In the event of a data breach that compromises your personal information, we will notify you as required by applicable laws. This notification will include details about the breach and the measures we are taking to address it.

Your Consent

By using our services, you consent to the terms of this Privacy Policy.

Policy Contact

If you have any questions or concerns about this Privacy Policy, please review our general inquiries section.